Terms of Service

Last updated: July 2026

1. Service

Gox Calls provides an AI-powered phone answering service for businesses. When you subscribe, we provision a phone number, configure an AI voice agent, and handle incoming calls on your behalf.

2. Billing

Plans are billed monthly. You can cancel anytime from your dashboard. Cancellation takes effect at the end of your current billing period. No refunds for partial months.

3. What We Do

We answer calls forwarded to your Gox Calls number, capture caller information, qualify urgency, and notify you of new leads. We do not guarantee specific business results or revenue outcomes.

4. What We Don't Do

We are not a licensed contractor, medical provider, legal advisor, or emergency service. Our AI provides intake and routing only. Urgent situations are forwarded to you immediately.

5. Call Recording

Calls may be recorded for service quality and AI improvement. In states requiring two-party consent, callers are informed at the start of each call. Recordings are retained for 90 days unless you request deletion.

6. Your Data

You own your business data, call logs, and lead information. You can export or delete it at any time. See our Privacy Policy for details.

7. Voice Cloning

If you provide a voice recording for cloning, you represent that you have the right to that voice (i.e., it's yours). We will not use your cloned voice for any purpose other than answering calls for your business.

8. Limitation of Liability

Gox Calls is provided "as is." We do not guarantee 100% uptime or that every call will be handled perfectly. Our liability is limited to the amount you've paid in the current billing period.

9. Cancellation

Cancel anytime. Your phone number is released 30 days after cancellation. Your data is retained for 90 days in case you reactivate, then permanently deleted.

10. Changes

We may update these terms. We'll email you if anything material changes. Continued use = acceptance.

Gox Calls — a product of Gox.pro
Questions: [email protected]